SHIPPING & RETURNS
EA Apparel is a young company based in the UK. Due to this, we are currently only shipping within the United Kingdom with our standard delivery of £4.99. As we grow, we aim to expand our delivery services to Europe and eventually worldwide. This is a big goal for us, and we are continually working on this to find a solution as soon as possible.
At EA Apparel we pride ourselves in aiming to deliver the utmost care when dealing with our customers to ensure you are happy and satisfied with your transaction. If you feel the item is not suitable for you upon arrival and it is within 30 days of the original purchase, then follow the steps below to allow for a smooth return:
-Email us at firstname.lastname@example.org with the item(s) that you will be returning and the reason for your return. This feedback will allow us to either prepare for a new order if you request a new size, or be able to improve our products for the future.
-Securely repackage the item(s) in the original packaging
-The item must not be damaged or show signs of wear and tear
-Return the package to the returns address which is located on the shipping label on the packaging (shipping must be paid by the customer)
-Refunds take 7-10 business days to be deposited in the customer's bank upon arrival of the returned item